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AMA Shipments?

CCWKen on Tue July 22, 2008 2:33 AM User is offlineView users profile

I've been getting parts dribbling in on a single order. The order status lists one tracking number for all items. How do I tell where the remaining part is or if it was shipped? Does AMA send condensers separate?

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Ken Kopsky

Custom Car Works
"Rules are for the guidance of wise men and the obedience of fools."

Chick on Tue July 22, 2008 6:13 AM User is offlineView users profile

You can send an e-mail to info@ackits.com, give them the order number and they should be able to tell you where the part(s) are.. Phone number listed on there site also..Hope this helps..

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Chick
Email: Chick

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Freedoms just another word for nothing left to lose

mhfd112 on Tue July 22, 2008 7:45 AM User is offline

Sometimes when you order parts they are drop shipped to you from Ackits supplier.

TRB on Tue July 22, 2008 10:46 AM User is offlineView users profile

Sometimes we need to drop ship an item. Two items were drop shipped on the order and why they were not sent complete I have not yet received an answer. I was told yesterday the condenser was shipped on Friday. They also said they would get back with me on to why it was not shipped with the other items. They have not done so at this time.

As for the single tracking number. The online program only allows us to inter in a single tracking number. The staff at AMA is supposed to email the customer anytime a drop ship is issued notifying them of two packages.

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When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

CCWKen on Tue July 22, 2008 4:06 PM User is offlineView users profile

All is well. The condenser just came in a few minutes ago. Still, it would be nice to know where things are--Drop shipped or not. It wouldn't be the first time I've had stuff flagged as delivered and didn't get here. I once had to call the Sheriff to retrieve a package that was delivered down the street. Thanks for the speedy service and double checking orders.

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Ken Kopsky

Custom Car Works
"Rules are for the guidance of wise men and the obedience of fools."

TRB on Tue July 22, 2008 7:25 PM User is offlineView users profile

Thanks you, everything match up. I was a little concerned with all the crossing of numbers.

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When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

CCWKen on Tue July 22, 2008 10:57 PM User is offlineView users profile

Looks about right but I haven't had a chance to "fit test". The car just went into the paint booth today so I'll check tomorrow.

-------------------------
Ken Kopsky

Custom Car Works
"Rules are for the guidance of wise men and the obedience of fools."

TRB on Tue July 22, 2008 11:39 PM User is offlineView users profile

Great, I'll be here if you come across something which does not match up.

-------------------------

When considering your next auto A/C purchase, please consider the site that supports you: ACkits.com
Contact: ACKits.com

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